APRILIA PRAMESTY, N.; I WAYAN RAY, R.; WIJAYANTO, H.; PANGESTU, A. R. The Effect Of Customer Service Quality on Customer Satisfaction at PT Bank Central Asia Thamrin Central Jakarta Branch. Zona Law And Public Administration Indonesia, [S. l.], v. 2, n. 4, p. 33–42, 2024. Disponível em: https://ejournal.zona-edu.org/index.php/ZLPAI/article/view/128. Acesso em: 7 mar. 2025.